Treating clinical operations as an engineered machine: diagnosing systemic bottlenecks, codifying clear protocols, and designing reproducible algorithms to elevate care delivery and reduce operational drag.
Algorithmic Workflow & Decision Design
Designed standardized decision trees and SBAR frameworks for complex outpatient pathways—including referral management, cross-payer authorization transitions (Quantum to AmeriBen), and clinic-wide clinical escalations.
Workforce & Capacity Optimization
Restructured high-friction administrative pipelines by decoupling routine data collection from specialized clinical review—shifting prior authorization steps and work queue ownership across roles to maximize top-of-license nursing focus.
EMR Automation & Closed-Loop Controls
Integrated point-of-care tooling, SmartPhrases, and structured verification steps into Epic to eliminate documentation gaps, enforce accountability, and ensure closed-loop communication in rapid clinical workflows.
Proven Clinical Ability
A decade-plus clinical background spanning float pool, inpatient specialty units, and ambulatory medicine.
